GDPR Compliance

Effective Date: 01.01.2025

At AIMAR (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our website, services and products, you acknowledge that you have read and understood this policy.

1. Data We Collect

We collect the following categories of data:

1.1. Personal Identifiable Information (PII):

Name, email address, phone number, and postal address.

Job title, employer, and related professional information.

1.2. Business Information:

Details about your company, such as industry, target audience, product/services information and marketing strategies.

Any proprietary business information provided for the creation of marketing strategies.

1.3. Technical and Usage Data:

IP address, browser type, operating system, and device information.

Usage data, such as pages visited, time spent on pages, and clickstream data.

Cookies and similar tracking technologies (see Section 7: Cookies and Tracking).

1.4. Special Categories of Data (if applicable):

We do not intentionally collect sensitive data, such as racial or ethnic origin, political opinions, or health information. If such data is inadvertently provided, it will be processed only with explicit consent.

2. How We Collect Data

We collect data through the following methods:

Direct Interaction: When you provide data through forms, emails, or during consultation sessions.

Automated Technologies: Through cookies, server logs, and other tracking technologies.

Third Parties: Data obtained from analytics providers or publicly available sources.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes, as permitted by GDPR:

3.1. Service Delivery:

To draft and deliver marketing strategy reports tailored to your business needs.
Legal Basis: Performance of service.

3.2. Communication:

To respond to inquiries and provide customer support.
Legal Basis: Legitimate interest and/or consent.

3.3. Improvement of Services:

To analyze usage patterns and enhance our website and services.
Legal Basis: Legitimate interest.

3.4. Marketing (if applicable):

To send newsletters or promotional offers (only with explicit consent).
Legal Basis: Consent.

3.5. Legal Compliance:

To comply with legal obligations or respond to lawful requests.
Legal Basis: Legal obligation.

4. How We Share Your Data

We do not sell, rent, or trade your personal data. However, we may share it in the following circumstances:

4.1. Service Providers:

Trusted third parties, such as hosting providers, payment processors, or analytics services, who perform functions on our behalf.

4.2. Legal Obligations:

If required by law or to protect our rights and property.

4.3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

All third parties are bound by confidentiality and data protection agreements that comply with GDPR.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Data retention periods are as follows:

Service-Related Data: Retained for the duration of the service and a reasonable period afterward for record-keeping.

Marketing Data: Retained until you opt out.

Upon expiration of the retention period, data is securely deleted or anonymized.

6. Your GDPR Rights

You have the following rights under GDPR:

6.1. Right to Access:

Request confirmation and a copy of the personal data we process about you.

6.2. Right to Rectification:

Request corrections to inaccurate or incomplete data.

6.3. Right to Erasure:

Request deletion of your data, subject to legal and contractual obligations.

6.4. Right to Restrict Processing:

Request limited processing of your data in specific circumstances.

6.5. Right to Data Portability:

Receive your data in a structured, commonly used, and machine-readable format.

6.6. Right to Object:

Object to processing based on legitimate interests or for direct marketing purposes.

6.7. Right to Withdraw Consent:

Withdraw consent for data processing activities reliant on consent.

6.8. Right to Complain:

File a complaint with your local data protection authority if you believe your rights are violated.

To exercise these rights, contact us at support@aimar.chat.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience and analyze website traffic.

8. Security Measures

We employ robust security practices to protect your data, including:

Data encryption in transit and at rest.

Regular security audits and updates.

Restricted access to personal data on a need-to-know basis.

While we take reasonable measures, no system is entirely secure. Please notify us immediately if you suspect any data breach.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure compliance through:

Adequacy Decisions: Transferring data only to countries with adequate data protection laws.

Standard Contractual Clauses: Agreements that ensure data protection equivalent to GDPR.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal data.

11. Policy Updates

We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted on this page, and significant changes will be communicated to you.

12. Contact Us

For questions or concerns about this policy or our data practices, please contact us:

Email: support@aimar.chat

Address: Bulgaria, 1700 Sofia, Prof. Hristo Vakarelski 11G Str.

We are committed to safeguarding your data and upholding your rights under GDPR.